Retail|REPORT

When AI shares incorrect information, 58 percent of shoppers blame the brand

It’s no big secret that artificial intelligence is changing the face of retail. Applicable at nearly every stage of the broader product lifecycle, more and more consumers across the globe are using large language models (LLMs) from ChatGPT to Gemini for online shopping. Turning to AI to discover, compare, and select which products from which...

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Culture|In Pictures

V&A celebrates the legacy of Elsa Schiaparelli with new exhibition

While Elsa Schiaparelli’s name might not be as recognisable as Coco Chanel or Christian Dior, who have been the focus of previous V&A exhibitions, her influence on fashion and couture is just as pronounced, and the new exhibit in London traces the origins of Maison Schiaparelli and how it became a fashion disruptor by drawing inspiration from...

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People

Mulberry appoints Christopher Kane as creative director of RTW

British heritage brand Mulberry has named Christopher Kane as the creative director of a women’s ready-to-wear collection set to be unveiled in September. The line will then become available in store and online from January 2027. The appointment marks a return to the seasonal clothing category for Mulberry, which had previously supplied clothing...

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BusinessMember

Hennes & Mauritz reports strong profit growth in first quarter despite sales decline

The Swedish apparel group Hennes & Mauritz AB (H&M) experienced a significant decline in sales in the first quarter of the 2025/26 financial year, largely due to negative currency effects. However, the parent company of brands such as H&M, Cos, Weekday, & Other Stories and Arket managed to significantly increase its profit. This was revealed in...

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