HR Generalist

GET TO KNOW US 

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. 

KNOW THE ROLE 

The HR Generalist will play a key role in supporting the delivery of the organisation’s People Plan in line with the overall HR strategy. Working as part of the Business Partnering team, this role operates across all areas of the HR function, including People Support Services and Learning & Development, to deliver a high-quality, people-centric service. 

Key Responsibilities: 

Employee Lifecycle

• Act as a primary point of contact for managers and employees, resolving HR queries in a professional and timely manner
• Manage employee lifecycle activities including leave types (maternity, parental, absence, secondments) in line with policy and legislation
• Support the development, review, and implementation of HR policies and procedures
• Provide guidance and coaching to the People Support team
• Manage day-to-day HR activities in the absence of a Business Partner
• Support delivery of HR projects and initiatives across Business Partnering and People Support
• Contribute to employee engagement initiatives, including wellbeing and culture programmes
• Support the delivery of HR-related training sessions and events 

Performance Management 

• Build strong relationships with managers to understand team structures and needs
• Coach managers on performance processes including objective setting, reviews, and development planning
• Provide guidance on performance improvement plans and support their implementation
• Track and manage performance-related cases, ensuring appropriate follow-up and escalation where necessary 

Talent Development 

• Partner with HR Business Partner to support recruitment, succession planning, and talent management
• Assist in identifying talent needs and support attraction, onboarding, and retention strategies
• Collaborate with Learning & Development to ensure effective onboarding experiences for new managers
• Support training compliance and completion rates by working closely with management teams 

KNOW WHAT WE'RE LOOKING FOR

• Strong coaching, influencing, and stakeholder management skills
• Solid knowledge of HR policies, procedures, and best practices
• 2-3 years HR experience in a similar role
• Up-to-date understanding of employment legislation and HR trends
• Highly organised with strong attention to detail and high standards of work
• Solutions-focused with a pragmatic and proactive approach
• Ability to work independently and take initiativeExcellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) 

KNOW WHAT'S IN IT FOR YOU 

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture. 

As a Brown Thomas Arnotts team member, you will benefit from: 

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits 

KNOW HOW WE WORK 

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. 

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. 

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. 

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. 
 

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community. 

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.