Asos extends warehouse and fulfilment agreement with GXO Logistics

US-based contract logistics provider GXO Logistics (GXO) has signed a nine-year contract renewal with British online fashion retailer Asos, extending a partnership that began in 2013.

Under the renewed agreement, GXO will continue to manage warehouse fulfilment and transportation services at the automated logistics hub in Barnsley, UK. The facility supports orders for more than 16 million Asos customers annually and employs approximately 3,200 staff.

Over the past 13 years, GXO has implemented operational and technological updates at the South Yorkshire site to adapt to shifting market demands. Within the last five years, these operational adjustments enabled Asos to extend customer order cut-off times to 11pm GMT.

Operational continuity and local economic impact

“Our partnership with Asos is built on a shared commitment to delivering outstanding service and value,” said GXO UK and Ireland managing director of fashion, Russell Atkinson. “By combining the expertise of our colleagues with technology and automation, we've continued to adapt to changing customer expectations and support Asos' growth.”

Asos logistics director, Jonny O’Hara, noted that reliable operations remain central to the retailer's strategy. “Delivering that experience relies on strong, flexible and reliable operations, and GXO, as leaders in the industry, have been a trusted partner for more than 13 years,” O’Hara said.

The Barnsley site has received a Gold Award for Health and Safety from the Royal Society for the Prevention of Accidents (RoSPA) each year since 2016. Barnsley Council leader, William Brown, stated that the long-term commitment supports local employment and community initiatives such as Base71 Barnsley Youth Zone and Pathways to Work.