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Retail

Hyper-personalised and tech-centric: Gen Z seek experiences beyond retail in stores

A new report by American Express has unveiled what British high streets may look like when adapting to the expectations of the Gen Z consumer group over the next 25 years. According to the data, much of this demographic – shoppers up to 28 years old – are seeking out features beyond retail from stores, expressing a desire for social hubs in...

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Business|Report

Consumers plan for value-first shopping in 2025

New research from American Express highlights how British consumers are shaping their spending priorities for 2025, revealing a strong focus on experiences, a more strategic approach to spending, and an enduring commitment to local businesses. The findings, based on a survey of 2,000 adults, reflect a desire to balance enjoyment with financial...

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