censuswide news and archive

Barnardo’s calling on consumers to think “pre-loved”

A new survey commissioned by charity Barnardo’s has revealed that UK consumers will potentially spend 2.7 billion pounds on fashion this summer, which will only be worn once, and it is urging shoppers to change their shopping habits and to buy secondhand. Single-use fashion is becoming as big of a concern as single-use plastic and the new poll...

Retail

Free returns makes customers more loyal

Retailers who don’t offer an easy and free returns process are losing sales and customer loyalty, states new research from Klarna, which notes that 86 percent of shoppers said that free returns will make them more loyal and encourage repeat visits. The research conducted in early 2019 by Censuswide is based on responses from over 2,000 consumers...