E-commerce news and archive

Pinterest leverages AI to streamline fashion e-commerce

Pinterest is making a calculated play to shift how consumers discover and shop for fashion online, leaning into its visual-first heritage with an upgraded suite of image-based search tools. The platform’s latest product update, now live in key markets including the US, UK and Canada, positions it less as a social media outlet and more as a...

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ChatGPT to offer buying advice in future

The AI chatbot ChatGPT is trying its hand as a buying advisor, thereby attacking Google’s business. The developer, OpenAI, demonstrated the new function with a search query: “What is the best espresso machine for under 200 dollars that comes close to the taste of coffee in Italy?” ChatGPT then suggested several models with photos, prices and...

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Prada partners with Mytheresa in digital distribution pivot

Prada has joined forces with luxury e-commerce platform Mytheresa in a move that reflects a new approach to global digital distribution—one that prioritises selectivity, brand integrity, and customer experience over traditional wholesale reach. The partnership will make Prada’s women’s, men’s, and lifestyle collections available to Mytheresa’s...

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DHL suspends parcel shipments over 800 dollars to US

Parcel service DHL is temporarily suspending shipments to the US, according to the service's website. Starting this week, all parcels with a value of 800 dollars or more destined for consumers will no longer be collected and shipped. DHL stated that this is due to the new customs regulations. Previously, parcels with a value above 2,500 dollars...

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H&M, Zalando, Zara, leaders in cross-border fashion e-commerce in Europe

H&M, Zalando, Zara and Decathlon are among the most successful companies in terms of cross-border e-commerce in Europe, according to a recent report by Cross-Border Commerce Europe. FashionUnited takes a look. The specialist company revealed its latest annual ranking of the top 500 European cross-border online shops in the seventh edition of its...

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Livestream shopping gains momentum in Europe

Live commerce is reshaping the landscape of online retail across Europe, with livestream shopping emerging as a key driver of engagement and sales. According to a newly released report, The Live Selling Revolution: Whatnot’s 2025 European Market Report, the sector is witnessing exponential growth, particularly among fashion and lifestyle brands...

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Koibird shutters online store to focus on physical retail

Independent womenswear retailer Koibird has made the decision to repurpose its online presence, with its e-commerce site to no longer function as a sales platform. The company will continue to serve customers through its physical retail store, located on Marylebone Lane in London. Koibird, which sells a curation of premium womenswear brands,...

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Shoezone launches renewed app as part of omnichannel strategy

Footwear retailer Shoezone has launched a new app as it expands its omnichannel strategy. The renewed app, designed to improve the online shopping experience, offers a range of new features, such as a wishlist and an interactive returns portal. “It’s exciting to officially launch our Shoezone app and ensure all shoppers have easy access to...

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DHL eCommerce opens new parcel hub in the UK

DHL eCommerce, the e-commerce logistics specialist of DHL Group, has opened a new state-of-the-art parcel hub in the UK to support the growth of online businesses. The 269,000-square-foot facility, located south of Coventry Airport, has been designed to support the growth of domestic and international e-commerce for UK businesses and created up...

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Affirm expands into Canada via Shopify, plots UK entry

Payment network Affirm has expanded its partnership with Shopify to enter the Canadian market. Here, akin to its current deal with the e-commerce provider in the US, Affirm will become the exclusive pay-over-time provider with Shop Pay Installments for Shopify merchants in the region. This comes in the form of a renewed multi-year partnership...

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How to use AI safely - tips and tricks

How can AI support customer loyalty? And can it minimise theft in stores? What are good prompts? How safe is AI and what are its limitations? These and other questions were discussed at a dedicated day of talks around artificial intelligence (AI) hosted by the German digital centre for SMEs with a focus retail on 11th February 2025....

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EU's e-commerce crackdown: A new era for fashion industry protection

According to a recent Financial Times report, the European Union is set to dramatically reshape the e-commerce landscape with new regulations targeting major platforms like Shein, Temu, and Amazon Marketplace. The proposed reforms would make these platforms directly liable for dangerous or counterfeit products sold through their sites - a...