Marks & Spencer news and archive

Four youths arrested for cyberattacks on British retailers

The UK's National Crime Agency (NCA) has arrested four suspects in connection with cyberattacks on well-known British retailers Marks & Spencer (M&S), Co-op and Harrods. The attacks took place in April of this year and caused significant financial disruption to the businesses. The four suspects remain in custody and are being questioned by the...

Retail

Marks & Spencer ramps up store rotation programme, 16 new locations to open

Department store giant Marks & Spencer is accelerating its ongoing store rotation and renewal programme with a 300 million pound investment to be made over the course of the current financial year. The funding will go into 16 new locations, the extension of nine existing stores and the renewal of 12 others, all of which will house the retailer’s...

Retail

Marks & Spencer to unveil new store concept in Merry Hill

Department store giant Marks & Spencer has tapped Merry Hill in the West Midlands as the location to unveil its latest store concept. It will be the first location of the retailer to offer a newly designed standalone café. The 93,000 square foot store, due to open late 2025, will also house a full fashion collection across womenswear, kidswear...

Retail

Marks & Spencer relaunches select third-party brands online following disruption

British retailer Marks & Spencer has resumed the sale of certain third-party fashion brands months after it faced disruptions to its e-commerce platform caused by a cyber security breach. The company has reintroduced the likes of Adidas, Columbia, Sweaty Betty, Lilybod, Girlfriend Collective, New Balance, Asics and Under Armour to its site, and...

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Discarded clothes from British brands found in Ghana’s protected wetlands

Discarded garments from the likes of Next, George at Asda, Primark, H&M, Zara and Marks & Spencer have been uncovered in new dumps in the protected wetlands of Ghana, an hour outside the region’s capital city, Accra. According to an investigation by Unearthed and Greenpeace Africa, synthetic fast fashion from the UK and Europe was found in two...

Retail

Marks & Spencer relaunches online shopping following cyber attack

Marks & Spencer has announced the relaunch of its online shopping services weeks after it faced a cyber security breach that led to leaks in consumer data. The British department store announced the news on its Instagram, where it said a selection of its fashion ranges will be available for home delivery to England, Scotland and Wales from June...

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Marks & Spencer appoints Thinus Keeve to new retail director role

British department store Marks & Spencer has appointed Thinus Keeve to the newly created role of retail director. Keeve will take up the position from June 6, after which he will report to operations director Sacha Berendij. Keeve is relocating to the UK from Australia, where he had served in a number of senior roles at various companies. He...

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M&S expects 300 million pounds profit reduction due to cyber attack

Marks & Spencer (M&S) has concluded the 52 weeks ended March 29, 2025, by achieving its third consecutive year of growth across sales, market share, profit, and return on capital. M&S's sales rose by 6.1 percent to 13.9 billion pounds and pre-tax profit increased by 22.2 percent to 875.5 million pounds, representing the highest figure in over 15...

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Marks & Spencers faces class action lawsuit over cyber attack

British department store chain Marks & Spencer is facing a multimillion pound lawsuit following its cyber attack. The complaint specifically pertains to Scottish customers whose personal data was stolen during the incident. Marks & Spencer confirmed that consumer data had been stolen in the cyber attack last week. However, it noted that there...

Retail

Marks & Spencer confirms consumer data stolen in cyber attack

British department store Marks & Spencer has confirmed that “some personal customer information has been taken” in the wake of its recent cyber attack. The retailer’s chief executive officer, Stuart Machin, said in a statement that while there was no evidence of the stolen data being shared, customers will be asked to reset their password the...

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UK plans 16 million pounds cybersecurity scheme following M&S and Harrods attacks

Chancellor of the Duchy of Lancaster Pat McFadden has announced a 16 million pound cyber security scheme following targeted attacks on Marks & Spencer, Harrods and Co-Op over the past few weeks. Speaking at the CyberUK conference this week, McFadden said “cybersecurity is not a luxury but an absolute necessity”, adding that the recent attacks on...

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Retailers should regularly review cyber controls as threat of attack increases

In view of recent cyber attacks on British department store Harrods, apparel retailer Marks & Spencer and others, audit, tax and consulting firm RSM UK is advising retailers to regularly review their cyber risk controls to ensure “they are as robust as possible”. “Retailers are already navigating a difficult trading environment shaped by fragile...