Marks & Spencer news and archive

TikTok Shop records its highest sales day in the UK for Black Friday

On Black Friday, November 28, TikTok Shop sold 27 items every second and recorded its highest sales on the platform in the UK to date, surpassing last year’s record-breaking performance by 50 percent across the full Black Friday/Cyber Monday period, from Friday, November 21, to Monday, December 1. The peak of the activity was Black Friday...

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Marks & Spencer taps New Look veteran for store director role

Marks & Spencer has named Elaine Cartwright as its new store director for innovation and implementation. The appointment comes as the British department store continues on its 300 million pound store rotation programme, which has focused on new openings and retail renewals. Cartwright most recently served as retail director UK & ROI at New Look,...

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M&S opens “renewal” flagship store at Merry Hill

British retailer Marks & Spencer has opened its latest “renewel” store concept at Merry Hill, one of the top 10 retail and leisure destinations in the UK, located in the West Midlands. The 100,000 square foot flagship marks one of M&S’s major investments in its retail network this year, and has brought together two existing units into one...

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Marks & Spencer eyes 500 locations for potential new stores

Marks & Spencer is ramping up its store expansion plans. The British department store giant has said it is eyeing 500 areas across the UK for potential new retail locations. The company is particularly looking to double the size of its Food business, with an overall plan targeting 180 full line stores and 420 Food stores. Large sites that have...

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Marks & Spencer launches renewable energy programme across supply chain

British department store Marks & Spencer has launched a new programme aimed at accelerating the adoption of renewable electricity across its fashion supply chain. Dubbed Re:Spark, the scheme, developed in partnership with Schneider Electric, builds on a wider mission of the retailer to achieve net-zero emissions throughout its value chain by...

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Marks & Spencer becomes first UK brand to join Circulose as scaling partner

British department store Marks & Spencer has become the first UK Scaling Partner of Circulose, a deal that will see the retailer integrate the firm’s next-generation material into select products. The partnership builds on efforts by Marks & Spencer to reduce its reliance on virgin fibres and accelerate its implementation of circular design...

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British Airways CEO to join Marks & Spencer board

Sean Doyle, the chairman and chief executive officer of British Airways, has been announced as a new member of Marks & Spencer’s board of directors. Doyle, who was described in a press release as an “outstanding business leader”, will take up the position from December 1, 2025. He will also join the retailer’s Audit & Risk and Nomination...

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Marks & Spencer taps Zalando’s B2B unit to handle European orders

British department store giant Marks & Spencer (M&S) has extended its partnership with Zalando, tapping the multibrand platform’s B2B logistics unit to operate its orders across continental Europe. Zalando’s Zeos division will now handle M&S’ online direct-to-consumer business in the region, delivering orders across 21 markets. The latest...

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Cyber attack slashes M&S first half profit by 55.4 percent

British retailer Marks & Spencer (M&S) reported a sharp 55.4 percent decline in first-half underlying profit, a drop that directly reflects the profound impact of a cyber security breach in April. The attack forced M&S to suspend its online clothing orders for seven weeks and severely disrupted its e-commerce platform and backend systems, which...

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M&S CEO: “The Budget needs to back business, not burden it”

Stuart Machin, chief executive of Marks and Spencer (M&S), is calling on the government to “back business, not burden it” ahead of the Autumn Budget on November 26. In an open letter published by the British retailer, Machin urges chancellor Rachel Reeves not to add any more taxes that “hit consumers and the everyday economy,” to reassess...

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Marks & Spencer extends chairman role

Department store Marks & Spencer has decided to extend the tenure of its current chairman Archie Norman as it moves into the next phase of its ongoing growth strategy. The move, which remains subject to shareholder approval at the company’s AGM, will extend Norman’s role for three years from September 2026. Norman, whose role will continue to be...

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Marks & Spencer adds Cos veteran to fashion and beauty team

Paula Bricks has been named as Marks & Spencer's new fashion, home and beauty (FH&B) retail director, a role she will take up from November. Bricks’ appointment bolsters the retailer’s existing FH&B team, currently led by John Lyttle, the managing director of the division. Bricks, who confirmed her new title in a post on LinkedIn, joins the...