WhatsApp news and archive

FatFace trials in-store personal styling as part of customer experience efforts

FatFace has launched its first in-store personal styling service as part of a broader investment into enhancing the customer experience across physical and digital channels. The new service, Face to Face, offers complimentary one-to-one styling sessions designed to provide customers with tailored guidance in a relaxed setting. The initiative is...

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Business

WhatsApp launches feature allowing users to message UK businesses

Social messaging platform WhatsApp has set out plans to allow its users to find, message and buy something from a business through its app. Its newly launched feature offers the ability to find a business on WhatsApp through the option to search via categories or with a business name. The feature is first available for users in the UK, Brazil,...

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Retail

Whatsapp to provide in-app purchases

Facebook Inc. has said its WhatsApp messaging app will begin to provide in-app purchases and hosting services. Whatsapp will now permit businesses to sell products on the Whatsapp app via Facebook shops, an online store launched in May. Users will be able to browse through a store’s catalogue in a chat, add items to their cart and place orders....

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Video: Whatsapp to provide in-app purchases

Facebook Inc. has said its WhatsApp messaging app would start to offer in-app purchases and hosting services. Users will be able to browse through a store’s catalogue in a chat, add items to their cart and place orders. Video: WhatsApp via YouTube Image: WhatsApp, Facebook

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Retail

WhatsApp introduces initiative to help small businesses

The Watford Borough Council has partnered up with WhatsApp to create the UK’s first ‘WhatsApp High Street’ of businesses. The Council has worked with WhatsApp as its pilot company, as part of the programme, experts from WhatsApp are providing training for an initial group of 12 local businesses on Market Street. The messenger app is providing...

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Retail

Facebook to launch Shops as businesses look online for salvation

Facebook has announced it will be launching a new shopping feature allowing businesses of all sizes to set up a free online store on Facebook and Instagram. Facebook Shops allows businesses to set up customised online stores which can be found by people through the business’ Facebook Page or Instagram profile and targeted ads. Shoppers can then...

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Fashion

Facebook Pay launched for Facebook, Messenger, Instagram and Whatsapp

Facebook has launched a new payment method to be used across Facebook, Messenger, Instagram and Whatsapp. Facebook Pay allows users to add preferred payment methods which can then be used across the company’s four social platforms, providing “a convenient, secure and consistent payment experience”, according to Facebook. The new payment method...

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Business

WhatsApp launches Business app for iOS

iOS users can now use WhatsApp’s Business app too. The messaging service, whose business version was previously only available for Android, announced on its blog that WhatsApp Business for iOS is now available to download from the App Store in the UK, US, Brazil, Germany, Indonesia, India and Mexico, with more countries to follow in the upcoming...