Which news and archive

Third of children’s sunglasses sold online pose “serious risk”

A third of children’s sunglasses bought from online marketplaces, including Amazon, AliExpress, Ebay, TikTok, Shein and Temu, do not provide the eye protection required and are unsafe to wear, according to a new investigation from Which?, a UK consumer champion that tests and reviews products. Which? researchers bought 20 pairs of kids’...

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Retail

Which calls for stronger precautions regarding BNPL debit risks

Consumer watchdog Which has called for more vigorous precautions to be in place regarding Buy Not Pay Later (BNPL) options, as new research by the firm revealed consumers are unaware of the debt risks associated with the product. The payment method’s popularity has skyrocketed in recent years, providing consumers with an alternative, flexible...

Retail

Nine in 10 Black Friday 'deals' same price or cheaper earlier in year, study finds

Nine in 10 Black Friday ‘deals’ are the same price or even cheaper in the six months before the day, according to new research. An investigation by consumer group Which? found that of 201 Black Friday deals last year from six major retailers, 184 of them - or 92 percent - were the same price or cheaper in the six months prior to Black Friday....

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New costs of buying from EU-based retailers should be clearer, says Which?

Consumer watchdog Which? has called on the government and businesses to make new costs of buying from EU-based retailers clearer so consumers aren’t caught off guard be extra costs. It comes as new import charges and returns policies have made post-Brexit shopping more difficult for Brits trying to buy from European retailers. Two in five (42...

Retail

58 percent of Christmas shoppers face delivery problems

Almost three in five UK shoppers (58 percent) who received deliveries over the Christmas period last year experienced a problem, according to a survey by consumer group Which?, with only a third (32 percent) of people feeling like deliveries went completely as planned. The most common problems were deliveries which arrived too early (29...