Keyholder Hackett London-Kildare

Role overview

We are looking for a Keyholder to join Hackett London in Kildare on a full-time basis. In this role, you will support the Store Manager and the wider retail team in delivering an exceptional customer experience, maintaining high store standards, and ensuring smooth daily operations.

Key responsibilities

• Act as a trusted keyholder, opening and closing the store in line with company procedures.
• Support the team in achieving sales targets and delivering outstanding service.
• Provide a premium, personalised customer experience in line with the Hackett brand.
• Assist with stock management, replenishment, merchandising, and store presentation.
• Help maintain operational excellence, including cash handling, till procedures, and security standards.
• Support the Store Manager with day-to-day tasks and act as a point of contact when required.
• Contribute to a positive, collaborative, and inclusive team environment.

Required qualifications and experience

• Previous experience in retail, ideally within premium or fashion retail.
• Experience in a similar keyholder or supervisory support role is an advantage.
• Strong customer service and communication skills.
• A proactive, reliable, and responsible approach to store operations.
• Availability to work full time, including weekends and peak trading periods.

Desired skills and competencies

• Commercial awareness and a genuine interest in fashion and retail.
• Ability to work well under pressure and manage priorities effectively.
• Attention to detail and strong organisational skills.
• Team-oriented mindset with a positive and adaptable attitude.
• Confidence in supporting store opening and closing procedures.

Benefits and perks

• Opportunity to work with a globally recognised fashion group.
• A dynamic, supportive environment with room to grow and develop.
• Employee discount and access to brand-related benefits, where applicable.
• The chance to be part of a company committed to sustainability, inclusion, and professional development.

Company culture and values

At AWWG, we are guided by passion, collaboration, ownership, innovation, inclusivity, and adaptability. We value people who take initiative, work as one team, and contribute to a culture where talent and diversity are celebrated.

Application process

If this sounds like the right opportunity for you, we would love to hear from you. Please submit your application through the usual recruitment process. If you are shortlisted, our team will share the next steps and any additional information as you progress.