Evri news and archive

DHL eCommerce UK and Evri to merge and form new group

DHL Group has announced the acquisition of a significant minority stake in Evri, and with it the formation of a new group merging both the UK parcel company and DHL eCommerce UK. Operating under the name Evri Premium, which will serve as a network of DHL eCommerce, the newly created group will remain a “dedicated and secure, separate network...

Featured

Retail

Unreliable deliveries related to retail dissatisfaction, say online shoppers

Online shoppers value speedy delivery, and delays can cause negative sentiment, according to data analysed by Unified Customer Intelligence startup Chattermill. Unreliable courier services, along with complicated return policies are the bugbear of shoppers, who value timeliness and delivery speed, and most of all a high level of customer...

Member

Business

Delivery firm Hermes changes name to Evri

Parcel delivery company Hermes, which counts Asos, Marks & Spencer and John Lewis as clients, is changing its name to Evri as part of a complete rebrand to enhance its customer services. Described as a new chapter for Hermes, the company will rebrand as Evri with a new logo and brand identity, explained the delivery company in a statement, which...