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Gap introduces conversational AI-driven experiences to online shopping

Gap Inc. is introducing two new technologies to its online shopping experience, each designed to “transform how customers shop” and instill confidence into their e-commerce journey. One feature, built alongside AI body data platform Bold Metrics, will see Gap embed predictive fit guidance into “AI-driven shopping flows”. With this, customers...

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Business

Gap reports second year of topline growth amid strategic transformation

NEW YORK — Gap Inc. has reported financial results for the fourth quarter and fiscal year ended January 31, 2026, marking what the company describes as a transition from ‘fixing fundamentals’ to a ‘building momentum’ phase. The US-based specialty apparel group achieved net sales of 15.40 billion dollars for the full year, representing a 2...

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